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Post Brexit Impact on Parcel Networks

Brexit has brought with it some bottlenecks as importers and exporters adapt to the new regulations.

The parcel networks have also been impacted, with a number of couriers halting road delivery services into Europe and the Republic of Ireland to manage increased pressure on transit and turnaround times as a result of the new customs processes.

Please find below an overview of services:


DHL Express resumed its EU road service on Thursday, 7th January, having been suspended since before the Christmas holidays. As a result, there is a high volume of backlog to work through.


Hermes are still operating their EU Road service. We are analysing their performance as we know this is the first time that they have managed customs clearance processes on this scale.  


DPD have announced the pausing of their European Road Services to Europe and the Republic of Ireland from 8th January. This does not apply to Northern Ireland. The service has been paused in order to validate and give senders the opportunity to provide the correct data and reduce delays. 

DPD aim to re-commence this service on Wednesday 13 January. We will provide you with an update on Tuesday 12 January.

Please note: DPD are reporting that around 20% of EU-bound parcels have incorrect or incomplete data attached, which will now be returned to sender.

It is clear that some of the previously communicated potential concern areas following Brexit, such as data compliance, customs systems and border delays, have become a reality – we believe there is a possibility that this will worsen in the short term and expect longer delivery times into the EU and Ireland.

We recommend that you advise your customers of this at the stage of booking in order to set expectations.

Please ensure you check the data you supply meets all the requirements for customs declarations. If you need any help with this, please contact your Account Manager.

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