Woodland Group are recruiting a Export Coordinator for our Head Office at Chelmsford. Reporting to and working with the Operations Manager the Export Coordinator will work closely with customers, clients and agents. The Export Coordinator is responsible for liaising between customers, suppliers and transport companies to ensure an efficient operational service is provided.

About us:

Woodland Group is more than just a logistics and supply chain company. Independently owned, the Group continuously challenges itself and its teams to be innovative, quick to adapt, provide expert solutions and create opportunities for clients, team members as well as the business. Our culture thrives on a drive for excellence, opportunities to learn and develop, our diversity and relationship building, as well as our desire to bring skills and passion to a quickly changing and fast-paced environment.

What you will be doing:

Manage the export process from start to finish;

Use the most appropriate method of communication when being the first point of contact for all customers;

Develop and maintain effective working relationships with key customers to develop more business opportunities;

Liaise with customers to obtain information to ensure correct measures are in place and all customer needs are met;

Liaise with Customers, Custom and Operations’ Departments ensuring all documents are received within the designated time frame;

Organise and distribute on-hand reports to clients within the required timeframe;

Obtain all necessary information to ensure correct measures are in place and customer needs are met;

Liaise between Suppliers, Forwarders and agents to obtain up to date shipment information;

Ensure customers are fully informed of the progress of their shipments;

Provide transport companies with the relevant information to ensure customer delivery requirements are met;

Ensure correct documentation is on file and act accordingly as set out in the instructions;

Complete export documentation and invoicing within the required timeframe;

Any other duties as required by management for the smooth and efficient operation of the department.

Work with the operations team to continually improve processes and business performance;

Support changes in the role necessary to take the department and business forward; and

Work to achieve personal objectives set at appraisal and/or those set monthly or quarterly

About you:

You will need to live and breathe our core values, customer first approach, sustainability goals and able to work in a fast-moving environment with a great team of people. Naturally, you will embrace an inclusive working environment and be committed to acting with integrity and honesty in everything you do.

You'll have previous experience as an Export Coordinator ideally in Freight Forwarding.

Why you will love working for us:

A good salary.

Generous holiday allowance.

Recognition awards and Incentives.

Car allowance.


Real career opportunities - being part of a Global logistics provider who is expanding globally opens many opportunities.

Team bonding opportunities.

To be part of a fast-moving exciting company with a great team of people.

And much more…

We look forward to you joining our world where WE CARE, WE CONNECT, WE DELIVER.